Rainforest ChiangMai Hotel

Every part of the hotel was of a high standard. Obviously there are little issue that some may concern themselves with. I was highly impressed by Ung, the front desk person, who went to a lot of trouble to ensure my stay went smoothly. I also must include the breakfast staff, Nong Yao and her cooks. They must have thought I was under feed and keep the meal coming. They also helped and Old Man (me) to learn new technology in using "Grab" for transport and ensuring I knew where to go in search of my gift requirements. Always greeted on my return and gave studied evaluation of my gift to take home. It was more like a family situation for me, including the foyer dog, who also became a friend (I had snacks) I nearly forgot. There is a local "shop" about 200 m down the lane way. Lovely people and sold Beer (during allowed hours) at a more than reasonable price

Extremely cosy and quiet and very picturesque. Very lovely and helpful staff, proving taxis into town and a laundry service for travellers such as ourselves. I think the location was very good, see a lot of people moaning about the distance from town, but you book this place knowing you’re out of town, so what did you expect? It’s roughly a 80/90 baht trip for 2 people in a car and only takes 15 minutes.

Watching the recent Chiang Mai floods prior to departure we were concerned that our chosen hotel would be affected and yes it was. However, the hotel team had managed to get the property cleaned and re-opened in record time. The staff were all fantastic, welcoming and always helpful. The breakfast buffet was brilliant. The beds (in our room) were large and comfortable...

Let me just say this is the BEST place to stay when you are in Chiang Mai!!! The rooms and lounging areas were so beautiful.....it really did feel like we were staying in the rainforest! The open air bathtub was amazing, the place was clean, the AC felt so good and the kids played in the pool everyday. The pool temperature was so refreshing too! Our favorite part of our stay there was meeting some of the best hotel staff in the world.......Eddy who made our breakfast experience wonderful, recommending fun things to do and taught us some of the Thai language. Ice who created a beautiful buffet, cut up fruit we bought at the market and was always so kind and Duang also so kind and sweet made the best pancakes, eggs, and fried potatoes ever! JJ and Ung at the front desk who went out of their way to arrange transportation and suggestions of what to do. They even helped me rent a moped and had it delivered to the hotel. One night we ordered McDonald's delivery for the kids but because of the rain McDonald's wasn't able to find a driver. So what did Ung do? She opened the restaurant kitchen and made some pasta, bread and a salad!!!! She is so wonderful! She also took us on a tour of the place and let us choose our room after seeing several different rooms. We all cried during our goodbyes to them!! For the cost, the staff, the food, the ambiance you can't find a better deal!!

Staff were great. Always willing to help when asked about getting about the area, places to see etc. The breakfast buffet offered a great selection of Thai and Western dishes. The chef and kitchen staff always chatted to guests making us feel very welcome. This hotel is not in the centre of town - it is near the train station so you do need to use public transport but hotel reception are very helpful organising transport if you don’t have the GRAB app.